In today's post I'd like to share with you something that has happened to me recently. As many of you know I am an interior designer by trade and am a very savvy shopper.
About three months ago I had decided to redesign my living space to make it more suitable for my design/writing work.
I had always favored traditional decor mixed with a bit of eclectic. Since I live in a hundred-year-old building, this look was most suitable. Actually after I had bought my condo, I designed the space after 1920's parlor style. Think Great Gatsby. Overstuffed acanthus leafed damask down sofa's and chairs accompanied by antique mahogany tables. The only modern piece, the coffee table, a hand wrought iron French knotted creation curved into a magnificent swan's neck on each corner, and topped with a simple round beveled glass. Definitely and eye-catching room.
After seven years of this formality, I decided it was time to enter into the twenty-first century. After all we are in the age of high tech toys and simple, easy living. I decided to go sleek and modern. Two low-profile leather sofas in a pearlized creme. For a splash of color a pumpkin, burnt orange leather studded accent chair. Mixed with the same antique mahogany tables.
The flat screen proudly placed on top of the fireplace. Something I swore I would NEVER do. But this is no longer my formal showcase. I wanted a functional and modern space and I had achieved my goal.
For the final touch, I added a cool sofa table of my own design, topped with a stunning hand blow frosted bowl, an hour glass, and hand blown glass tropical fish. The stage was set.
Enjoying my new space for the past month or so, something odd happened. Both leather sofas started to show signs of wear. After four weeks? Was it my imagination? NO. The seats sagged, the leather wrinkled, and the overall appearance of sleek sophistication, now looked aged and worn.
Needless to say I contacted the store. Immediately they sent out their repair person. He analyzed the situation and set up an appointment for the following week to repair the sagging seats.
A week later, he returned with an assistant and flipped the sofas and pulled the backing off. To my horror, the whole frame was made of particle board. Stunned, I watched the technician re-support the ELASTIC webbing with the proper industrial strength kind. We discussed the workmanship and he rattled on about how all the new furniture manufacturers today are cutting corners and using inferior products.
For the record all... these were NOT cheap sofas. I bought them from a very reputable department store. I have shopped there for years and had always been happy with their products.
After he re-stapled the backing, we tested them out. One sofa was fine but the other still sagged. He called the company and they set up an appointment to replace both sofas for this week.
Well, last night I got to thinking. Do I really want such inferior furniture in my home. I would never allow one of my clients to house such garbage, so why was I? Yes, it looked gorgeous, but the new sofas could sag exactly the same way in another month. Do I really want to have to go through this again? We know the answer to that question. NO WAY. So I called customer service.
Thankfully they will be picking up these sofas and I will get a full refund. Even the rep agreed with me a hundred percent. She was shocked that no hardwood was used in the framing of these beautifully designed pieces.
So a lesson learned my friends. Remember just because it looks beautiful and might be expensive, make sure the structure is strong and durable.
Not unlike good writing, all fluff and no substance makes for a sagging piece of prose.
Have a great day everyone.